Q what are the payment methods?
A We encourage you my dear friend to use alibaba trade assurance payment policy for your best benefit, which enable you to get goods in time, quality ensured and payment safe.
The payment will normally prefer by T/T. For small payment, paypal is acceptable.
Q What’s your warranty terms?
A We offer 12 months warranty time .
Q Is the sample fee refundable or not?
A Sure, refundable once order confirmed.
Q How long to make a sample?
A 7~21days which depends on the samples' complexity.
Q If I have my thoughts, do you have person to design according to my concept?
A Certainly, our design team is willing to do for you.
Q How much for 1pc sample?
A Some cheap ones may free for 1pcs but need to see the actual stock.
Some expensive product like lockout station, customers are required to pay for it.
Q Could I buy 1pc sample first and small order ?
A Of course, support sample order and small order, especially for new customers under certain condition.
Q How about the quality?
A We have passed the certificate of CE and ISO9001. All the operations and products are according to ISO standard and ANSI standard. We insist on 100% QC in produce process and before package.
Q Should I pay extra for logo printing?
A According to the actual situation, specific products.
Q Could I put my own logo on it?
A sure, customers' logo can be made by laser, engraved, embossed, printing etc. We have equipment for laser in our factory. So we can make the customized logo conveniently.